VOCACLIP SUPPORT
Start here when you need help.
Find the basic steps and fixes for common problems.
How to transcribe
- On Home, choose a video from Photos or Files. You can also share a video file from another app.
- Check the video, choose the spoken language, and start.
- When it finishes, select the text you need, then copy or share it.
Troubleshooting
A video will not open
Choose a video file stored on your device that contains audio. Unsupported formats or damaged files may not open.
The transcription language is wrong
On the result screen, choose Change language and try again, then select the language spoken in the video.
Will processing continue in another app?
Processing continues while iOS permits it. Force-quitting VocaClip ends the current task.
Purchases and restore
VocaClip Pro is a one-time purchase. Use Restore Purchases in Settings to restore a purchase made with the same Apple Account.
Contact
If the issue continues, include your device model, iOS version, and the message shown on screen.
support@tiidatech.com